Python Job: Student Success Analyst

Position Job Title: Student Success Analyst

Location: Vancouver

Reports To: Director, Student Affairs & Services

About University Canada West:

University Canada West is an innovative business and technology-oriented, dynamic, and growing institution that was founded in 2005. Based in Downtown Vancouver, the university is defined by its close connections to the business community and a commitment to outstanding student services.

Here, at UCW, we connect recognized, well-established specialists and ambitious young professionals, so they learn from each other and thrive in our diverse environment. Together, we strive to create and maintain working environments that are inclusive, equitable, and welcoming.

We are privileged to do this work on the unceded, traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We thank them for having cared for this land since time immemorial, honour their graciousness to the students who seek knowledge here, and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.

Position Summary

The Student Success Analyst is a key member of the Student Affairs & Services planning team to oversee and implement multiple research projects and initiatives supporting undergraduate and graduate student success.

The analyst regularly communicates those research results via presentations and written/visual reports to stakeholders across campus, including leadership, administration, and staff in multiple areas including Student Affairs & Services, Academic Affairs, Faculty, and Registrar’s office. The analyst focuses on providing actionable information to stakeholders across campus, developing analysis with a focus on providing actionable information on student success initiatives, high impact activities, best practices, and understanding of the student body to stakeholders. This position requires excellent communication skills to provide appropriate interpretation and analysis of results for multiple stakeholders and partners.

The analyst collaborates closely with Institutional Accountability and the Office of the Registrar to ensure data integrity, including data preparation and transformation, writing queries, conducting analyses using descriptive and inferential statistical methods, and the preparation of reports.

Specific Responsibilities

To be successful in the Student Success Analyst position, an individual must be committed to developing, maintaining and demonstrating the following:

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Quantitative and qualitative research, analysis, and interpretation.

• Analyzes, recommends, and reports on university metrics (e.g., retention, placement, graduation rates, engagement, student learning, service streamlining, and learning pathways) for administrative decision-making and strategic planning, often on short timelines.

• Proactively identifies opportunities and manages research projects that contribute to data-informed decision-making to support student success across campus.

• Interprets findings, makes recommendations on interventions to improve time to degree, persistence, and other student success metrics.

• Leverage student success technology tools to perform research about our student population and provides training support to other campus stakeholders in tool use.

• Exercises considerable independence in developing problem-solving methodologies or strategies and evaluating criteria based on recent trends in student success research.

• Provides analytical and research support for the development and assessment of student success initiatives.

• Performs institutional research, predictive analysis, and reporting on student-success related topics such as student retention, student learning and institutional outcomes, and student thriving.

• Partner closely with Institutional Accountability to represent student success goals in building routine reports for the campus community, conducting research such as campus-wide surveys and focus groups, and other projects.

• Represent student success goals and objectives to collaborate with Institutional Accountability on projects such as creating scoring models and reports identifying key performance indicators that can be used to track and/or predict student outcomes using advanced statistical techniques.

• Liaises with Registrar’s Office and IT to extract data, build reports, and ensure consistent data preparation and analysis.

• Assists in transitioning the existing university expertise in modeling and research for undergraduate retention to graduate student persistence, modifying and extending data collection and analysis as appropriate.

• Uses statistical software to analyze data from a variety of sources. Keeps current on knowledge of statistical software.

• Reviews current literature in the field of student success; identifies opportunities for additional research and shares best practices with student success team and other campus partners

Position Responsibilities
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Identifies innovative data sources. Gathers and organizes qualitative and quantitative data. Given an assignment, determines the best method to collect and compile data, and provides analysis.

• Maintains repositories of data and libraries of frequently used information in anticipation of projects that will be conducted under very short timelines.
• Follows the university’s policies and best practices in data collection and management.
• Oversees updating of critical data related to student success in university systems.
• Administers surveys to students and advisors in the institutional survey tool and converts survey results into visualizations or concise summaries
• Conducts focus groups and other research projects to support student success goals.
• Partners with other analysts across campus to support student enrollment data collection, reporting and outreach in alignment with registration cycles each quarter and academic term.

• Information dissemination, reporting, and communication.
• Organizes and report research results clearly and effectively in narrative, tabular, graphical, and oral modes, using software such as Tableau or Microsoft Power BI. Designs the format and layout of data and reports, charts, tables, and other related documents and graphics in accordance with office graphic design standards.
• Works closely with the Director of Student Affairs & Services to communicate research findings to faculty and staff. · Prepares and presents presentations to a broad array of audiences.
• Develops succinct and user-friendly research briefs intended for a general audience.
• Participate and co-lead student survey and research related committees as needed.
• Communicates methodologies and timeline with school liaisons and coordinates follow-up to administrators regarding cyclical reports (e.g., annual report, board report, retention reports, campus-wide survey administration, outreach report, and summary reports for committees such as Academic Planning).

Knowledge, Skills, and Abilities

• Statistical experience in the social sciences or education.

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Ability to develop metrics, measurements, templates, and tools for continual improvement tracking and monitoring of key indicators for areas of responsibility that facilitate the process of research within a culture of data-informed decision making.

• Willingness to learn tools and technologies to support data analysis and visualization.

• Demonstrated attention to detail.

• Ability to work independently and manage projects under tight timelines.

• Ability to adjust work projects as priorities evolve.

• Demonstrated experience in survey designs

*This job description outlines the key responsibilities for the role and is not meant to be exhaustive. Other responsibilities and tasks may be assigned or may naturally become a part of this role over time.

Required Qualifications

• Bachelor’s degree.
• Two years of professional experience in data analysis and/or visualization.
• Intermediate knowledge of excel (including but not limited to VLOOKUP, pivot tables, calculations, basic visualizations, power pivot, and power query).
• Basic knowledge of statistical concepts and applications.
• Experience using data visualization tools such as Tableau or Power BI.

Preferred Qualifications

• Master’s degree.
• Experience conducting applied social/educational research and/or assessment projects.
• Three to five years of progressively responsible professional full-time experience in higher education or a non-profit organization.
• Experience data visualization tool with additional knowledge in using scripting language like R, Python, or SQL.

Job Type: Full-time

Salary: $55,000.00-$70,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program
• Work from home

Schedule:

• 8 hour shift

Application question(s):

• Are you legally authorized to work in Canada?

Education:

• Secondary School (preferred)

Speak with the employer
+91 6049159607